The GE Appliances Company is one of the world’s leading producers and distributors of household appliances and electronics. The company offers a variety of product lines, including refrigerators, washers and dryers, ovens, microwave ovens and dishwashers. Many of these products come with a limited warranty that covers the cost of repairs or replacement in the event of a manufacturing defect. Additionally, GE also offers extended warranties through its affiliate company, Assurant, which offer protection after the original manufacturer’s warranty has expired.
GE’s commitment to customer service has been rewarded with some of the top ratings in the industry. In a recent survey of more than 5,000 customers, GE was rated highest in the category of “customer satisfaction.” Specifically, respondents praised the company’s phone support representatives as well as the speed and quality of repairs.
In addition to phone support, GE Appliances Customer Service is available online through the company’s website. Consumers can use the site to search for answers to commonly asked questions as well as find information on product recalls and other important news. The site also allows consumers to register their new GE appliance and track the status of an existing repair or warranty claim.
One of the most significant challenges facing GE Appliances Customer Service is keeping up with the growing demand for connected appliances. The company notes that consumers expect seamless product integrations, which require exceptional customer service to ensure the best results. GE’s “zero distance” philosophy supports this goal by providing owners with a single place to get the help they need.
While GE appliances are known for being reliable, even the most reliable models may require repairs from time to time. Fortunately, most major appliances come with a warranty that covers the cost of repair or replacement in the event of a manufacturing flaw. Depending on the type of appliance and its serial number, this warranty may last from one to two years.
When a refrigerator fails to start or an oven starts smoking, it can disrupt a homeowner’s daily routine and create a stressful situation. Fortunately, GE refrigerator and oven warranties are designed to cover these problems in the event of a manufacturer defect.
GE refrigerators are among the most reliable appliances on the market, but all appliances can need repairs from time to time. The good news is that most GE refrigerators and ovens are covered under the company’s limited warranty for up to a year after the purchase date. Those who wish to extend their coverage should consider purchasing a GE refrigerator extended warranty from Assurant. These plans are available for a number of different refrigerator models, and they typically cost between $53 and $76 per year.